A common question in California service of process is whether papers must be handed to the named person directly, or whether someone else can accept them. The short answer: personal service is preferred, but California law does allow another person to accept documents in certain situations through substituted service.
Personal service comes first
The cleanest form of service is personal service: physically delivering the documents to the person being served. A process server normally attempts this first, because it’s the most straightforward to prove and the hardest to challenge.
When substituted service is allowed
If the person can’t be personally served after diligent attempts, California permits substituted service. The documents may be left with a competent adult (generally 18 or older) at the person’s home, or with the person apparently in charge at their usual workplace, and then a copy is mailed to that address. Done correctly, this completes service even though the named individual didn’t personally take the papers.
What doesn’t count
Substituted service has rules. Papers can’t simply be left with a young child, dropped on a porch, or handed to a random passerby, and it generally can’t be the first step. Diligent attempts at personal service usually have to come first, and some document types carry their own requirements. Getting these details right is exactly why a registered process server matters.
Let us handle it correctly
Sacramento Registered Process Server knows when personal service is required and when substituted service is proper, and we document everything so your proof of service holds up. If you’re not sure how your documents need to be served, we’ll point you in the right direction.

